Privacy Policy
Last Updated: April 30, 2025
Scope & Application
This policy explains how MAXZEE ("we"/"us") collects, uses, and discloses personal information when you:
- Access or use our digital services
- Make purchases
- Communicate through any channel
You refers to all users including customers, visitors, and individuals whose data we process.
Consent & Revisions
- Using our services constitutes acceptance of this policy
- Updates may occur for operational/legal requirements, with current version always accessible via website header
Data Collection & Usage
Collection Channels
| Data Category | Collection Scenarios |
|---|---|
| Direct Submissions | Account registration, transactions, customer support |
| Automatic Collection | Website interactions, device/network characteristics |
| Third-Party Sources | Payment processing, logistics tracking, analytics |
Data Types & Purposes
Basic Information (Name/Address/Phone)
- Order fulfillment
- Shipping tracking
- Account verification
Transaction Records (Payment proofs/Purchase history)
- Financial reconciliation
- Return processing
- Fraud prevention
Behavioral Data (Cookies/IP/Device fingerprints)
- Service optimization
- Personalized advertising
- Performance analytics
Data Sharing Framework
We disclose information only in these scenarios:
Essential Services
- Payment processors (Stripe/PayPal)
- Logistics providers (DHL/FedEx)
- Cloud infrastructure (AWS/Google Cloud)
Legal Compliance
- Responding to court orders
- Government investigations
- M&A due diligence
Business Partners
- Co-marketing campaigns (with explicit consent)
- Analytics services (anonymized data)
Your Data Rights
Depending on jurisdiction, you may exercise:
| Right Type | Implementation |
|---|---|
| Access/Portability | Obtain verified data copies |
| Rectification | Submit update requests |
| Erasure | Request non-essential data deletion |
| Marketing Opt-Out | Unsubscribe via email footer |
Request Channel: privacy@maxzee.com (24h response SLA)
Security & Retention
- AES-256 encryption for sensitive data
- Quarterly penetration testing
- 7-year transaction retention (tax compliance)
- 2-year maximum for behavioral data
Children's Privacy
- Services prohibited for users under 13
- Discovered minor data will be purged immediately
Cross-Border Transfers
- EU Standard Contractual Clauses (SCCs) for international transfers
- Mainland China user data stored in Singapore node
Dispute Resolution
- Preferential arbitration in user's jurisdiction
- EU residents may file complaints with local DPA
Contact Us
Data Protection Officer: privacy@maxzee.com
Correspondence Address: Building 3/161 Manchester Road, WHS 11, Auburn NSW 2144
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